We at Jade First Aid and Safety are committed to the safety and well-being of our customers. While we are dealing with the COVID-19 situation, we are here to support our clients involved in Essential Services. Please click here for our updated information.

Covid Updated Information

April 30, 2020

To All Our Valued Customer,

Jade First Aid and Safety supports the ongoing efforts to stop the spread of COVID-19 and flatten the curve.

To ensure the safety of our students and staff, and to maintain the COVID-19 Physical Distancing protocol, we have made the difficult decision to postpone all First Aid Training. WorkSafe BC and the Canadian Red Cross have issued 90-day extensions on all certificates due to expire between March 1, 2020 and June 30, 2020. The extension is 90 days from the day the ticket expires.

Please follow this link for the most up to date WorkSafe BC program information:

https://www.worksafebc.com/en/about-us/covid-19-updates

We are here to support clients involved in Essential Services and are still providing supply sales, rental equipment, first aid kit inspections and drug testing.

Thank you to all of our students and corporate clients for your support and understanding.

Stay Safe and Well


April 1, 2020

To All Our Valued Customer,

It has been just over 2 weeks since our last update letter and with the situations surrounding the Corona Covid 19 virus evolving on a daily basis I want to take a moment to let you know how we are working to continue to provide services for you.  At Jade First Aid & Safety we truly value our relationship with all of our customers

The Government of Canada has now released the list of essential services and clarification surrounding the supply chain flow.  As a result, we have been able to adjust the services we can now provide to support all companies who have been deemed essential service.  This means that we are able to offer drug testing services to those companies.

The drug testing procedures that we are now following will be very different from what you are used to seeing in the past.  In order to minimize the risks of spreading the Corona COVID-19 virus and to protect our employees, Jade First Aid & Safety has implemented a screening procedure.  As per the COVID-19 BC Government self-assessment tool a member of our staff will be asking a series of questions prior to any visitor entering our office.  All donors will be required to wear a face mask that we will provide.  In addition to the extra steps we have taken to sanitize high-touch surfaces, including door handles, railings, desks and drug testing equipment we are also limiting the people in our waiting room to donors only.

Our stock of first aid supplies is still very robust.  We have all the items you require for your first aid needs in stock.  We are able to deliver, or you can arrange for pickup by calling the office.  Our rental equipment is prepped and ready for the spring and summer seasons.  We regret that we no longer have any masks, alcohol, Cavi or Apex wipes, hand sanitizers or gloves in stock.  We have these items on order, but our suppliers advise us that they are 8 to 12 weeks before delivery.

We know that there has been added stress to first aid attendants whose tickets have recently expired.  We have also received a number of calls from employers expressing great concern that they have to cease operation because they no longer have a first aid attendant on site. In an effort to alleviate this stress WorkSafe BC and the Canadian Red Cross have both issued short term extensions on all first aid tickets that expire between March 1, 2020 and June 30, 2020.  These certificates will now be acceptable for 90 days beyond their original expiry date. Certificates will not be reprinted. First Aid Attendants and employers do not need to take any actions to qualify for the extensions.  We would like to remind all of our customers that WorkSafe BC does not accept first aid tickets obtained online in any form.

Hearing testing is still not being offered due to the extremely confined space required to conduct the tests and not being able to mitigate the risk of exposure at this time.  WorkSafe BC is allowing deferrals of all hearing tests required by Occupational Health and Safety Regulation 7.8 (1)(b) until August 1, 2020.

Although we are still not able to offer any first aid course at this time, we will begin rescheduling courses as soon as it is safe to do so.  We will be attempting to increase the number of courses offered to give our customers a better choice of dates.  All participants that were registered in courses that have been cancelled will be given first opportunity to reschedule.

I have included the following links to both the WorkSafe BC COVID-19 information and resources for the most up to date WorkSafe BC program information:

https://www.worksafebc.com/en/about-us/covid-19-updates

As the COVID–19 pandemic is extremely dynamic we will continue to make proactive decisions that are grounded in care for our customers and employees and are based on the recommendations of the BC Provincial Government and the Canadian Government.  Jade First Aid & Safety will continue to do our part to help stop the spread of the virus.   

As we enter the upcoming weeks of unknowns, we want you to know that the Jade First Aid & Safety commitment to you as neighbours and customers remains our priority.  All our hearts go out to those grieving or ill due to this terrible virus, and to those Canadians who have been laid off work or whose businesses have been forced to close.

Stay Safe and Well


March 16, 2020

To All Our Valued Customers,

The rapidly evolving coronavirus (COVID-19) situation is unsettling, changing daily life and the operations of many businesses, schools and workplaces.  Jade First Aid & Safety shares in the global concern as the world is facing the enormous scale and uncertainty of this issue.  It has never been more important for our company to ensure the safety and support of our customers, communities and team. 

Our commitment to health and safety across our business is unwavering and we have been monitoring this situation and updating our response on a daily basis.  We have always taken pride in the cleanliness of our office and classroom equipment, as an extra precautionary measure, we are:

  • Increasing the frequency of sanitation processes for all course and drug testing equipment 
  • Introducing sanitization protocols to all office and classroom touchpoints including, door handles, desks and handrails
  • Removing all magazines from our waiting room
  • Providing all students with individual classroom equipment including but not limited to Resusci Anne doll, masks, pulse oximeter, one-way valve, gloves and blanket
  • Reducing the number of class participants to a maximum of 12 for all future bookings

Jade First Aid & Safety will be implementing Best Practices Procedures to reduce the risk of infection by reminding our class participants to:

  • Follow infection prevention and control protocols including diligent hand hygiene
  • Wash hands often with soap and water for at least 20 seconds. Use an alcohol-based hand sanitizer that contains at least 60% alcohol if soap and water are not available
  • Avoid touching eyes, nose, or mouth with unwashed hands
  • Cover mouth and nose when coughing and sneezing into a tissue or in a sleeve rather than an elbow. 
  • Ensure all  tissues are disposed of in a closed bin and hands are washed immediately afterwards
  • Self-monitor daily for signs and symptoms of illness
  • Avoid close contact with people who are sick

If you have an upcoming appointment for a drug test or are registered in an upcoming first aid course and are experiencing a fever, cough, difficulty breathing, or have travelled or been in contact with individuals who have travelled outside of Canada, we request that for everyone’s safety you contact our team to discuss rescheduling options.

For the most up to date information we are providing the following links for your convenience: 

https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection/prevention-risks.html

http://www.bccdc.ca/health-info/diseases-conditions/covid-19

 As the situation continues to evolve, please be assured that we will be constantly reassessing and adapting our processes and procedures to adhere to the latest updates and health guidelines. If you have any questions and/or concerns, please do not hesitate to contact our team.  

Sincerely,

Giah Labonte & JP Labonte